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Business Systems Support Specialist - Watsonville, CA

Are you an experienced IT professional with a passion for supporting business applications and ERP systems? A growing company in Watsonville, CA, is seeking a Business Systems Support Specialist to join its IT team. This is an exciting opportunity to be the subject matter expert for IT business applications, ensuring that systems align with business needs and users can perform their roles efficiently.

Key Responsibilities:

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Provide comprehensive technical and end-user support for Microsoft Business Central (BC), Customer Engagement (CE), and other third-party cloud applications.
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Execute regression, integration, and performance testing to maintain system stability.
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Monitor system performance, manage EDI platforms, resolve data and configuration issues, and identify areas for improvement.
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Manage and prioritize defects and enhancement requests.
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Conduct research and continuing education to stay ahead of industry trends.

Required Skills and Experience:

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BA/BS in information technology, computer science, or related field, or equivalent experience.
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3+ years of experience supporting ERP and CRM systems; Microsoft Business Central (BC) and Customer Engagement (CE) experience preferred.
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Strong understanding of cloud-based application environments.
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Experience with SQL, Power BI, and other reporting tools is a plus.
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Excellent communication skills with a customer service mindset, able to interact effectively with all levels of an organization.
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A continuous improvement mindset and ability to adapt in a dynamic business environment.
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Strong problem-solving, troubleshooting, and analytical skills.
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Ability to work independently and collaboratively as part of a small, dedicated IT team.

Compensation and Benefits:

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Competitive salary based on experience.
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Comprehensive health, dental, and vision coverage.
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Retirement savings plan with company contribution.
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Generous paid time off, including vacation, sick leave, and holidays.
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Paid volunteer time and opportunities for community engagement.
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Professional development and career growth opportunities.

About the Company:

This well-established and financially strong organization specializes in importing and distributing products to major retailers across the U.S. With 75 employees and growing, they are positioned for significant expansion over the next five years. Backed by a large international parent company, they are a key player in the U.S. market and continue to invest in cutting-edge business systems.

If you are a talented Business Systems Support Specialist looking to grow your career in a dynamic environment, we'd love to hear from you!

Apply today!

Key Words: IT, Information Technology, Systems Support, Business Applications, ERP, Microsoft Dynamics, Microsoft Business Central (BC), Microsoft Customer Engagement (CE), EDI, Cloud-Based Applications, Power BI, Technical Support

Job Advertisement: Dynamics NAV ERP Administrator

Location: Iowa
Employment Type: Full-Time

Are you a skilled Dynamics NAV professional with a blend of technical and functional expertise? Do you have a passion for optimizing manufacturing processes and leveraging EDI/E-Ship to drive efficiency? If so, we're looking for you!

Role Overview:
As a Dynamics NAV ERP Administrator, you will play a critical role in managing and enhancing our Dynamics NAV ERP system, ensuring it aligns with the business needs of our manufacturing operations. You will also collaborate with cross-functional teams to implement and maintain seamless EDI/E-Ship integrations.

Key Responsibilities:

* Administer, maintain, and support the Dynamics NAV ERP system to optimize business processes.
* Work closely with the manufacturing team to align ERP capabilities with production requirements.
* Design, configure, and implement EDI/E-Ship solutions to streamline order processing and shipping.
* Troubleshoot system issues and provide resolutions to minimize downtime.
* Collaborate with stakeholders to analyze requirements and recommend ERP enhancements.
* Provide user training and documentation to ensure efficient system utilization.

Qualifications:

* 5+ years of Dynamics NAV ERP administration experience.
* Strong techno-functional skillset with the ability to bridge technical and business requirements.
* Hands-on experience in a manufacturing environment, with knowledge of supply chain and production processes.
* Expertise in EDI/E-Ship implementation and support.
* Strong problem-solving skills and a proactive approach to troubleshooting.
* Excellent communication skills with the ability to work collaboratively across teams.

Why Join Us?

* Opportunity to work in a dynamic and innovative environment.
* Play a key role in enhancing our ERP systems to drive business success.
* Competitive salary and benefits package.

If you are ready to take your Dynamics NAV expertise to the next level and contribute to our growing organization, we want to hear from you!

Apply Today and let's shape the future of our operations together.

Finance Systems Analyst | Fort Worth, TX (Onsite)

We are looking for a Finance Systems Analyst to join our team in Fort Worth, TX. This role is focused on the business side of finance systems, supporting financial reporting, accounting processes, and ERP system improvements. The ideal candidate will have experience in full-cycle accounting and finance while also possessing strong expertise in Dynamics NAV 2017 or Business Central.

Key Responsibilities:

* Support and enhance financial systems, ensuring accuracy and efficiency.
* Assist with system implementations, upgrades, and troubleshooting.
* Develop and maintain financial reports and dashboards.
* Collaborate with finance, IT, and operations teams to improve processes.
* Ensure data integrity and compliance with financial regulations.

Qualifications:

* 5+ years of experience with NAV 2017 and/or Business Central.
* 2-3 years of full-cycle accounting and finance experience.
* Strong finance and accounting knowledge.
* Ability to analyze and interpret financial data.
* Experience with SAP preferred.
* Experience with reporting tools (Jet Reports, Power BI, SSRS a plus).
* Strong problem-solving and communication skills.
* Experience in manufacturing or construction is a plus.

This role is less IT-focused and more business-driven, making it a great opportunity for a finance professional who understands ERP systems and financial operations. Apply today!

Business Central Systems Analyst - Philadelphia, PA

A growing end-user in the Philadelphia area is looking for a BC Systems Analyst to bring on-board as their functional BC subject-matter expert. They are expanding fast and need to ensure their system is keeping up with the growth. No travel is needed for these implementations. This position will work closely with the accounting and finance department, so a strong understanding of finance and the accounting lifecycle is required.

Qualifications:

* Experience with Dynamics NAV/D365 Business Central including implementations and upgrades
* Partner experience is a plus
* 5+ years of accounting and finance experience
* Strong understanding of Fixed Assets, VAT, workflows, etc.
* Financial implementations within NAV/BC is required

If you would like to apply or learn more about this position, contact me at (972) 805-8409 or email your CV to j.boudreaux@nigelfrank.com.

D365 Business Central Systems Analyst - Miami - $130k

Our client is a large, Private Equity backed Dynamics Business Central end customer that is looking to expand the functionality of their ERP system and is in need of a skilled functional resource to support this effort.

They have recently grown due to multiple acquisitions in which they are attempting to move their legacy systems to Business Central team. They are building their IT dept. with skilled team members who are looking to keep working in a hands-on capacity, closely supporting users on help desk efforts and managing upgrade projects.

Your New Role:

* Provide technical and functional support for Microsoft Dynamics 365 Business Central in both production and non-production environments.
* You will collaborate closely with internal teams to assess system requests and recommend solutions to enhance operational efficiency.
* Lead business requirement gathering, specification, design, and testing efforts for Microsoft Dynamics 365 and Microsoft 365 projects.
* Serve as the primary IT contact for Dynamics 365 and Microsoft 365 technical requirements.
* Manage and maintain the Dynamics 365 Version Upgrade process, including meetings and testing with key business users.
* Create detailed user documentation and training materials for modifications, extensions, and customizations. Provide new user training and support.
* Administer Microsoft 365 tenant settings, including user accounts, licenses, and permissions
* Monitor and maintain the health of Dynamics 365 and Microsoft 365 services, resolving issues promptly

What You'll Receive:

* $90-130k Base Salary (commensurate on experience)
* Medical, Dental, Vision Plan
* Extensive PTO plan
* 401k
* Remote flexibility (note: must be living in the United States)
* Opportunity to make an impact in an organization that is investing in new technologies
* Major career growth potential as you will have full oversight of the ERP system

Don't miss out. Interviews are already being scheduled.

Interested in learning more?

Apply now by sending your resume to m.potenza@nigelfrank.com, or for more information, call Matt at 646-540-7521

Nigel Frank International is the leading Microsoft dynamics recruitment firm, dealing with over 78% of dynamics partners worldwide. We advertise more NAV/ Navision jobs than any other agency globally. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users through North America. By specializing solely in placing candidates in Microsoft Dynamics market, I have built relationships with more of the key employers in North America and have an unrivalled understanding of where the best opportunities and Navision/Dynamics NAV jobs are.

I understand the need for discretion and would welcome to speak to any Microsoft Dynamics NAV/Navision candidates that are considering a new career or job now or in the future. Confidentiality is of course guaranteed. Please contact see www.nigelfrank.com for more amazing Microsoft Dynamics opportunities.

Nigel Frank International Inc. is acting as an Employment Agency to this vacancy.

D365 Business Central Systems Analyst - Miami - $130k

Our client is a large, Private Equity backed Dynamics Business Central end customer that is looking to expand the functionality of their ERP system and is in need of a skilled functional resource to support this effort.

They have recently grown due to multiple acquisitions in which they are attempting to move their legacy systems to Business Central team. They are building their IT dept. with skilled team members who are looking to keep working in a hands-on capacity, closely supporting users on help desk efforts and managing upgrade projects.

Your New Role:

* Provide technical and functional support for Microsoft Dynamics 365 Business Central in both production and non-production environments.
* You will collaborate closely with internal teams to assess system requests and recommend solutions to enhance operational efficiency.
* Lead business requirement gathering, specification, design, and testing efforts for Microsoft Dynamics 365 and Microsoft 365 projects.
* Serve as the primary IT contact for Dynamics 365 and Microsoft 365 technical requirements.
* Manage and maintain the Dynamics 365 Version Upgrade process, including meetings and testing with key business users.
* Create detailed user documentation and training materials for modifications, extensions, and customizations. Provide new user training and support.
* Administer Microsoft 365 tenant settings, including user accounts, licenses, and permissions
* Monitor and maintain the health of Dynamics 365 and Microsoft 365 services, resolving issues promptly

What You'll Receive:

* $90-130k Base Salary (commensurate on experience)
* Medical, Dental, Vision Plan
* Extensive PTO plan
* 401k
* Remote flexibility (note: must be living in the United States)
* Opportunity to make an impact in an organization that is investing in new technologies
* Major career growth potential as you will have full oversight of the ERP system

Don't miss out. Interviews are already being scheduled.

Interested in learning more?

Apply now by sending your resume to m.potenza@nigelfrank.com, or for more information, call Matt at 646-540-7521

Nigel Frank International is the leading Microsoft dynamics recruitment firm, dealing with over 78% of dynamics partners worldwide. We advertise more NAV/ Navision jobs than any other agency globally. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users through North America. By specializing solely in placing candidates in Microsoft Dynamics market, I have built relationships with more of the key employers in North America and have an unrivalled understanding of where the best opportunities and Navision/Dynamics NAV jobs are.

I understand the need for discretion and would welcome to speak to any Microsoft Dynamics NAV/Navision candidates that are considering a new career or job now or in the future. Confidentiality is of course guaranteed. Please contact see www.nigelfrank.com for more amazing Microsoft Dynamics opportunities.

Nigel Frank International Inc. is acting as an Employment Agency to this vacancy.

Dynamics 365 CE/ CRM Business Systems Analyst

Job Description

I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/ CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration and roll out projects planned around their business critical Dynamics 365 CE environment - the role provides the chance to work within a multi-national team on an interesting programme, with brilliant growth prospects.

My client offers a hybrid working model, with requirement for 2 days per week working from modern North London offices.

Role & Responsibilities

* System analysis, requirement gathering, process mapping and functional system design
* Creation of functional design documentation and coordinating closely with dev teams on tech requirements
* System customisation/ configuration (utilising Power Platform/ Power Automate/ Power Apps)
* Functional system testing and key user training
* Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users

Skills & Qualifications

* Strong functional understanding of Dynamics 365 CE/ CRM - particularly the Sales module
* End to end project life cycle skills, with strengths in process/ requirement analysis, conducting workshops, documentation
* Power Platform/ low code system customisation skills (inc. skills in Power Platform, creating Power Automate flows, developing Power Apps)
* Confident communication/ stakeholder & user engagement skills

Benefits

* A competitive base salary up to £60,000
* Comprehensive employee benefits package
* Modern state of the art offices with great in office perks and brilliant transport links
* Dynamic, collaborative team environment, with excellent progression prospects

Interested? Apply today for more details!

To discuss this exciting opportunity in more detail within the Dynamics 365 CE/ CRM market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 CE/ CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 CE/ CRM team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 CE/ CRM market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 CE/ CRM market, please contact me ASAP.

0191 338 7564 or via email n.butter@nigelfrank.com

CRM/ DYNAMICS CRM/ CUSTOMER ENGAGEMENT/ DYNAMICS 365/ CONSULTANT/ IMPLEMENTATION/ POWER PLATFORM

D365 Business Central Systems Analyst | $80K - $100K | Onsite (Philadelphia, PA)

Business Central Systems Analyst

Location: Boothwyn, PA 19061 - Onsite
Salary: $80,000 - $100,000
Benefits: Medical, dental, 401k, etc.

About the Company:

We are a leading distribution company currently undergoing a migration from Microsoft Dynamics NAV 2009 to Microsoft Dynamics 365 Business Central (BC). As part of our ongoing transition, we are looking for a Business Central Systems Analyst to support the implementation, configuration, and optimization of our system, while working closely with our Microsoft Partner and internal teams to ensure a smooth and efficient process.

Role Overview:

The Business Central Systems Analyst will be a crucial team member in ensuring a seamless migration to Business Central (BC). This individual will provide functional expertise to support the migration process, assist with system configurations, and serve as a liaison between internal users and external developers (Microsoft Partner). The ideal candidate should have a strong functional understanding of Business Central with a basic technical understanding (e.g., reading AL code) to support the system's configuration and data management. The role is focused on ensuring business operations run efficiently both during and after the migration.

Key Responsibilities:

* Assist in the migration from NAV to BC, ensuring system readiness and smooth transition.
* Configure and optimize Business Central to align with business processes and organizational needs.
* Support data migration, system integrations, and reporting using BC tools.
* Collaborate with internal teams and Microsoft Partner developers to ensure efficient transition and system setup.
* Provide end-user support and training to help employees utilize Business Central effectively.
* Work with Jet Reports and Power BI for reporting and data analysis to meet business requirements.
* Troubleshoot issues, manage system updates, and ensure BC operates at peak performance.
* Work with Configuration Packages & Worksheets for data imports and adjustments to BC configurations.
* Bridge the gap between business needs and system functionality, ensuring alignment with overall objectives.



Qualifications & Skills:

* Strong experience with Dynamics 365 Business Central (BC) in a functional role (technical experience is not required but is a plus).
* Functional expertise with the ability to configure and work within BC to support business operations.
* Basic understanding of AL code (ability to read and understand code) is a plus, but not required for coding or modifications.
* Experience with ERP migrations, especially from NAV to BC, is strongly preferred.
* Knowledge of Jet Reports, Power BI, and other reporting tools for creating dashboards and reports.
* Excellent communication skills with the ability to work closely with internal teams and external Microsoft Partner developers.
* Strong problem-solving abilities and capability to handle challenges that arise during the migration and post-migration process.
* Ability to work autonomously while ensuring alignment with internal and external stakeholders.

Apply now by sending your CV to with your phone availability:
Brianna Pappas: b.pappas@nigelfrank.com or call: (646)222-6645
Nigel Frank International is the global leader in Microsoft Technologies recruitment, advertising more Dynamics jobs than any other agency. Specializing in Microsoft Dynamics recruitment, we offer a wide range of opportunities across North America for both partners and end users. With a focus on Microsoft technologies, we have strong relationships with key employers and provide confidential career advice. Contact us at (646)222-6645 or visit www.nigelfrank.com for more information.

Keywords: Dynamics 365 Navision, Dynamics NAV, D365 Business Central, Business Analysis, Business Systems Analyst, D365 Business Central Migration, Systems Conversions, Power BI Reporting, End User Training

EDI Systems Analyst (TrueCommerce) - 100k - Des Plaines, IL

Our client is a well-established industrial supplies distributer who heavily relies on EDI integrations in conjunction with their Dynamics NAV ERP system.

In preparation for a future upgrade to Dynamics 365 Business Central, they are in need of an inhouse Applications Admin who can take ownership of their EDI system (TrueCommerce), along with other applications, and identify paths for improvement.

Your New Role:

* Demonstrate in-depth knowledge and hands-on experience with EDI X12 standards, including but not limited to 850 (Purchase Order), 810 (Invoice), 856 (Advance Ship Notice), 855 (Order Acknowledgment), 812 (Credit/Debit Adjustment), 820 (Payment Remit) and 997 (Functional Acknowledgment).
* Experience and good Understanding of communication protocols (AS2, FTP, SFTP, VAN, WebSphere MQ)
* Collaborate with internal teams, customers, and vendors to establish, maintain, and troubleshoot EDI connections, ensuring data integrity and compliance with trading partner requirements.
* Design, develop, and implement EDI maps, ensuring proper translation of data formats between different systems and trading partners.
* Conduct rigorous testing and validation of EDI transactions to ensure accuracy, compliance, and adherence to business rules and regulatory standards.
* Daily Processing of EDI file
* Daily review of EDI transactions and resolution of transactions containing errors or failures and resolving issues quickly.
* Communicate daily with customer service and trading partners regarding integrated orders that may have issues, or questions related to set up or processing
* Provide timely updates and requested details for ongoing projects.
* Provide training and documentation as needed to customer service, sales and trading partner
* Openly provide feedback to management on ways to improve service, processes and efficiency.
* Provide support for Integrated E-commerce processes and tasks as assigned.
* Prepare and maintain the database for the electronic data interchange
* Undertake security procedures for the safety of EDI
* Coordinate with the employees of the IT staff and ensure the maintenance of the EDI system
* Maintain comprehensive documentation of EDI processes, configurations, mappings, and protocols, ensuring clarity, consistency, and ease of reference for stakeholders.

What You'll Need:

* 3+ years of experience with EDI configuration, setup, mapping, and troubleshooting
* Navision, Dynamics NAV, or Business Central is required
* Must have worked on EDI implementation and integration projects
* Ability to interface well with users to solve their short and long-term problems
* Experience documenting current business processes and identify areas of improvement
* Additional experience with WMS, Power BI, or E-ship products is a plus

What You'll Receive:

* Competitive base salary ($80-95k approx.)
* Excellent benefits package
* 401k with company match
* Extensive PTO plan
* Awesome company culture
* Great work/life balance
* Ability to grow your career by working on a robust project pipeline

Apply now by sending your resume to m.potenza@nigelfrank.com or call 646-540-7521 to learn more.

Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Dynamics NAV jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics NAV candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics NAV jobs that are available I can be contacted on 646-540-7521. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!

Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.

Dynamics 365 CE/ CRM Business Systems Analyst

Job Description

I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/ CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration and roll out projects planned around their business critical Dynamics 365 CE environment - the role provides the chance to work within a multi-national team on an interesting programme, with brilliant growth prospects.

My client offers a hybrid working model, with requirement for 2 days per week working from modern North London offices.

Role & Responsibilities

* System analysis, requirement gathering, process mapping and functional system design
* Creation of functional design documentation and coordinating closely with dev teams on tech requirements
* System customisation/ configuration (utilising Power Platform/ Power Automate/ Power Apps)
* Functional system testing and key user training
* Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users

Skills & Qualifications

* Strong functional understanding of Dynamics 365 CE/ CRM - particularly the Sales module
* End to end project life cycle skills, with strengths in process/ requirement analysis, conducting workshops, documentation
* Power Platform/ low code system customisation skills (inc. skills in Power Platform, creating Power Automate flows, developing Power Apps)
* Confident communication/ stakeholder & user engagement skills

Benefits

* A competitive base salary up to £60,000
* Comprehensive employee benefits package
* Modern state of the art offices with great in office perks and brilliant transport links
* Dynamic, collaborative team environment, with excellent progression prospects

Interested? Apply today for more details!

To discuss this exciting opportunity in more detail within the Dynamics 365 CE/ CRM market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 CE/ CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 CE/ CRM team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 CE/ CRM market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 CE/ CRM market, please contact me ASAP.

0191 338 7564 or via email n.butter@nigelfrank.com

CRM/ DYNAMICS CRM/ CUSTOMER ENGAGEMENT/ DYNAMICS 365/ CONSULTANT/ IMPLEMENTATION/ POWER PLATFORM