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ERP Director - D365 F&O - Alsip, IL - $200k

Our client is a Microsoft Dynamics F&O end user in the food manufacturing space that is looking for an in-house ERP Manager to take ownership of their applications and lead continuous improvement projects.

Feel like your job lacks career growth and purpose?

This may be an excellent opportunity for you!

As the company continues to grow, this position will become a key player in scaling their system to meet work flow demands, leveraging the ERP and Business Intelligence tools for improved strategic decision making.

For now, we need someone with a customer-centric mindset capable of optimizing user self-sufficiency and who is capable of problem solving support tickets and identifying paths for improvement strategically.

We are also looking for a candidate with a leadership background capable of hiring and training an applications team in the execution of software delivery projects.

Your New Role:

* Manage, maintain, and find ways to improve on the organization's Microsoft Dynamics Finance & Operations system
* Act as the liaison between company stakeholders and the Microsoft VAR
* Oversee a team of developers and analysts, responsible for hiring and retaining this group to hit deliverable targets
* Troubleshoot system errors
* Provide training to users on ERP processes and provide support to internal users, especially on the production floor, back office, and warehouse
* Document workflows and identify paths for improvement
* Manage and improve integrated technologies, especially AP automation, WMS, and BI reporting tools
* Make recommendations and modifications to business applications required for the continual growth of the business
* Support and enhance internal line of business applications in conjunction with ERP system.
* Coordinate Application and Process Change management relating to business applications.

What You'll Need:

* 10+ years of experience with Microsoft Dynamics, with at least 4 years on D365 F&O
* Experience in a Business Systems Analyst, Helpdesk Lead, or ERP Admin position before moving into Project Management
* D365 F&O full life cycle implementation experience is a must
* Knowledge of Power BI is a plus
* Manufacturing experience, especially in food & bev, cannabis, or pharma industries is a must
* Ability to interface well with users to solve their short and long-term problems
* Experience documenting current business processes and identify areas of improvement

What You'll Receive:

* Competitive base salary ($150-180k approx.)
* Excellent benefits package
* Extensive PTO plan
* Awesome company culture that puts an emphasis on a work-hard, play-hard environment
* Ability to grow your career by working on a robust project pipeline
* Relocation assistance

Apply now by sending your resume to m.potenza@nigelfrank.com or call 646-540-7521 to learn more.

Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Dynamics NAV jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics NAV candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics NAV jobs that are available I can be contacted on 646-540-7521. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!

Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.

Job Description:

We are seeking a Business Central Functional Consultant to join our client's team within the manufacturing industry. In this role, you will be responsible for driving the successful implementation, optimization, and configuration of Microsoft Dynamics 365 Business Central to meet the specific needs of the client's manufacturing operations. You will work directly with the client's team to ensure alignment with business processes and industry best practices, enabling efficient and effective use of Business Central.

Key Responsibilities:

* Business Central Implementation: Lead the implementation of Business Central for the client's manufacturing processes, ensuring seamless integration and configuration to align with business needs.
* Requirements Gathering & Analysis: Collaborate with the client's team to understand business requirements in manufacturing operations, mapping those needs to Business Central functionality.
* Process Optimization: Support the client in optimizing manufacturing processes such as production planning, inventory management, supply chain, and order processing within Business Central.
* System Configuration & Customization: Configure Business Central modules related to Production, Inventory Management, Warehouse Management, Supply Chain, and Sales & Distribution to meet the client's specific requirements.
* Integration & Data Migration: Assist in the integration of third-party systems and manage data migration processes to ensure a smooth transition to Business Central.
* User Training & Support: Provide training and support to end-users on the proper use of Business Central, driving successful adoption across the client's manufacturing teams.
* Troubleshooting & Support: Provide ongoing functional support to the client's team, resolve system issues, and recommend process improvements or system upgrades.
* Collaboration: Work closely with the client's team, including project managers, technical consultants, and other stakeholders, to deliver high-quality, tailored solutions on time.

Key Skills & Qualifications:

* Experience: 3+ years as a Business Central Functional Consultant, with a focus on the manufacturing industry.
* Industry Knowledge: Strong understanding of manufacturing operations, including production processes, inventory management, and supply chain management.
* Business Central Expertise: Proven experience in configuring and implementing Business Central modules for manufacturing, including Production, Inventory Management, and Warehouse Management.
* Process Mapping: Experience in mapping business processes to Business Central and providing recommendations for process improvements.
* Analytical Skills: Strong problem-solving and analytical abilities to identify client needs and propose tailored solutions.
* Communication Skills: Excellent communication skills to effectively interact with the client's team and translate business needs into technical solutions.
* Certifications: Microsoft Dynamics 365 certifications or related credentials in Business Central (preferred but not required).

Desirable Skills:

* Manufacturing Software Knowledge: Experience with other manufacturing or ERP solutions is a plus.
* Project Management: Experience in managing or contributing to project timelines and deliverables.
* Change Management: Ability to guide the client's team through change management processes and ensure smooth system adoption.

Competitive Salary + Benefits

Nigel Frank International is the global leader for Microsoft Technologies recruitment, advertising more Dynamics jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Dynamics jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics jobs that are available I can be contacted at +1 646-222-8739 directly. Please see www.nigelfrank.com for more fantastic Microsoft Dynamic opportunities!

Microsoft Recruitment | Microsoft Careers & Jobs | Nigel Frank

Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.

Job Title: National Manager - IT Service Management

Location: Cape Town (Parc du Cap) or Midrand (Gauteng)

Overview: An exciting opportunity exists for an experienced IT Service Management professional to lead a national IT Service Delivery function. The role is responsible for managing IT Service Desk Analysts and IT Technicians across multiple locations, ensuring high-quality IT service delivery, and overseeing the implementation of an Enterprise Service Management (ESM) system using Microsoft Dynamics 365 Customer Engagement (CE).

Key Responsibilities:

Leadership & Management:

*

Act as the IT Service Management (ITSM) subject matter expert.
*

Develop and manage divisional budgets in collaboration with IT leadership.
*

Lead and mentor a national team of IT Service Desk Analysts and IT Technicians.
*

Implement strategies to improve IT service delivery across multiple campuses.
*

Oversee talent acquisition, professional development, and succession planning.

Enterprise Service Management Implementation:

*

Drive the implementation and integration of an ESM system based on Microsoft Dynamics 365 CE.
*

Ensure seamless adoption and staff training for effective case management.
*

Contribute to RFP evaluations and IT solution design processes to align with service delivery needs.

IT Service Operations:

*

Oversee IT Event, Incident, and Problem Management to ensure stable and effective IT services.
*

Develop and enforce IT Change Management policies to minimize risk.
*

Manage IT Vendor relationships, negotiate contracts, and conduct SLA performance reviews.
*

Ensure high levels of customer satisfaction through responsive IT support and feedback mechanisms.

Reporting & Compliance:

*

Maintain IT asset records and service request logs.
*

Prepare reports on service performance metrics and team effectiveness.
*

Ensure compliance with IT policies and security protocols.

Required Skills & Experience:

*

Minimum of 7 years of experience in IT service management within a large enterprise IT environment.
*

At least 5 years in an IT leadership role overseeing service delivery or IT Helpdesk/Service Desk teams.
*

Strong understanding of ITSM frameworks and tools.
*

Experience with Microsoft Dynamics 365 Customer Engagement (CE) is an advantage.
*

Familiarity with IT Change Management, Incident Management, and IT security protocols.
*

Knowledge of cloud environments (Microsoft Azure and AWS) is beneficial.

Qualifications:

*

Bachelor's degree (NQF-7) in IT, Computer Science, Information Systems, or a related field.
*

ITIL Practitioner Certification.
*

Advantageous: Postgraduate degree, Lean Six Sigma, and/or Project Management certification.

Key Competencies:

*

Strong leadership and team management skills.
*

Excellent problem-solving and analytical abilities.
*

Ability to manage multiple projects and priorities simultaneously.
*

Strong stakeholder engagement and communication skills.
*

Action-oriented with a focus on continuous improvement.

This role presents an excellent opportunity for a strategic IT Service Manager to shape and drive IT service excellence within a dynamic and evolving environment.

Job Description

We are seeking a talented and driven D365 CE (Customer Engagement) Business Analyst to join our dynamic team. The ideal candidate will be responsible for analyzing and understanding business requirements related to Microsoft Dynamics 365 Customer Engagement (CE) and collaborating with cross-functional teams to design, implement, and optimize D365 CE solutions. The role will involve working closely with stakeholders to identify and document business processes, develop functional specifications, and support system integration efforts to ensure seamless operations and enhance business outcomes.
Role & Responsibilities

* Develop and maintain expert-level knowledge of Dynamics 365 for Sales and associated add-ons (e.g., Experlogix CPQ).
* Provide consultation and support during CRM installations, upgrades, and customizations.
* Recommend process improvements to optimize the use of Dynamics 365 and its underlying database systems, including Microsoft SQL.
* Document and analyze sales processes, identifying opportunities for improvement.
* Provide administrative support for CRM systems, ensuring smooth operation and troubleshooting issues.
* Train, coach, and mentor staff and end users on CRM functionality and best practices.
* Collaborate with stakeholders to prepare project scopes, timelines, and task/time estimates.
* Gain deep knowledge of CRM database structures, table relationships, and related products.
* Troubleshoot and resolve CRM-related technical issues effectively.

Skills & Qualifications

* Bachelor's degree in Computer Science, Business, Information Systems, or a related field.
* Experience with Dynamics 365 for Sales/CRM is strongly preferred.
* Familiarity with PowerApps and Power Automate.
* Experience with Experlogix CPQ is a plus but not required.
* Proficiency in Microsoft SQL and a solid understanding of database structures.
* Strong analytical and problem-solving skills.
* Ability to multitask and manage priorities in a fast-paced environment.
* Excellent written and verbal communication skills.
* Team-oriented, personable, and self-motivated with a passion for delivering exceptional results.

My client, an MNC company with HQ in Europe, is now hiring an IT Project Officer to join their internal team.

Role & Responsibilities

* Own and drive project portfolio planning and prioritisation with management team
* Create visual reports (e.g. via Tableau) and presentation materials
* Coordinate development of IT strategy and roadmap, including involving in financial budgeting and resource planning
* Develop process automation (e.g. via Power Automate) with provided training resources



Skills & Qualifications

* Minimum of 2 years working experience as project officer/ business analyst in MNC in environment
* Proficient in Microsoft 365 applications (e.g. Excel, PowerPoint, SharePoint) and any BI tools (Tableau/ Power BI)
* Strong mathematical skills and a foundational understanding of finance to support budgeting and forecasting tasks
* Fluent in English, with strong interpersonal, analytical, presentation, and report writing skills
* Strong attention to detail and ability to manage complex information
* Effective communication with internal and external parties to ensure alignment and facilitate cross-team agreements



This is a fantastic opportunity and great project to work with 5 working days a week, comprehensive remuneration packages and training provided. We are hiring within the week and If you think this role is suitable for you please send your CV to s.liao@nigelfrank.com or call on +852 3018 0382.

Dynamics 365 F&O Solutions Architect - Finance & SCM
Location: Stockholm, Gothenburg, Malmö, or any major city in Sweden
Industry: Various - Manufacturing, Retail, Finance, and more
Employer: Microsoft Inner Circle Partner

Are you a skilled Dynamics 365 Finance & Operations Solutions Architect with a focus on Finance or Supply Chain Management? Join a leading Microsoft Inner Circle Partner with an impressive project pipeline and the flexibility to shape your role according to your expertise.

Why Join?

* Diverse Projects - Engage with multiple industries, delivering impactful solutions that drive business transformation.
* Flexible Workload - Choose between managing multiple projects simultaneously or dedicating your expertise to a full implementation with a single client.
* Career Development - Collaborate with industry leaders and grow your skills within an innovative and supportive environment.

This role allows you to work alongside a highly skilled team, designing and delivering tailored ERP solutions that add real value to customers. If you are passionate about solution design, implementation, and driving strategic change, we want to hear from you.

Apply Now!
To express your interest or to learn more, contact:

Email: s.dexter@nigelfrank.com
Phone: +46 8 502 425 32

Functional Solution Architect - D365 F&SCM

A leading Microsoft partner is currently delivering some of the most exciting Dynamics projects in Sweden, with several new implementations on the horizon. To strengthen its delivery team, the company is seeking an experienced functional solution architect to drive high-quality implementation journeys and large-scale development projects.

About the Role

Within the enterprise division, a team of over 100 specialists focuses on Dynamics 365 Finance & Supply Chain Management (F&SCM). The project-driven approach ensures close collaboration with customers, taking ownership of both staffing and solution design. Many of these delivery projects are holistic, leveraging the full potential of the Microsoft Dynamics platform by working closely with specialists in Customer Engagement, Application & Innovation, M365, and Data & AI.

The functional solution architect will play a key role in guiding customers to maximize the value of their ERP investment. Working alongside the project manager and technical solution architect, they will be part of the project management team, overseeing solution design and implementation.

With a deep understanding of D365 F&SCM's standard functionality, the role involves designing solutions that align with customer needs while ensuring quality and cost efficiency. Responsibilities include participation in the pre-study phase, time and cost estimations, and planning sprint-based implementations following a hybrid agile methodology.

As a trusted advisor, the functional solution architect will support customers in setting priorities and creating value throughout the implementation journey. This includes participation in steering group meetings, close collaboration with application consultants, and problem-solving throughout the project lifecycle.

The company is guided by core values that emphasize collaboration, personal engagement, and a positive working culture, ensuring both customer success and consultant development.

Ideal Candidate

The ideal candidate is an experienced functional solution architect with a background in Dynamics 365 F&SCM. Strong business acumen, a structured approach to work, and a proactive mindset are essential. A team-oriented attitude is highly valued, as the organization emphasizes knowledge sharing and collective success.

Key Details

* Start Date: As soon as possible (with flexibility for notice periods).
* Employment Type: Full-time.
* Location: Offices in Malmö, Gothenburg, Helsingborg, Halmstad, Jönköping, Växjö, or Stockholm
* Swedish Language skills are a must

Interested in hearing more? Contact Eddie on +46775888603 or mail e.leith@tenthrevolution.com, alternatively if you would like to submit your CV - click apply and we will be in touch!

Job Description

Dynamics F&O Finance consultants create and implement new software programs and applications to meet specific business goals and customer needs. Finance consultants provide live technical support to customers using application programs via web or phone communication.

For over 20 years my client has built a solid reputation in Microsoft Dynamics, showcased by their AP and invoice automation solution in ERP. This client operates out of Denmark, Australia and North America with their headquarters based in Stockholm, Sweden.

This Applicant is desired to have at least 2 years working with Dynamics F&O and vendor invoice processes and will be confident working within these areas to a high quality.

Reporting to the delivery manager. The "Application Consultant" job role will give responsibility for implementing ERP systems. The customers expect you to guide them during the activities and propose system setup and configurations which match their needs.

Role & Responsibilities

* Design and test new features
* Analyse and solve functional issues
* Act as a project manager in internal and external projects
* Conduct workshops and training
* Perform product and customisation testing

Benefits

* Strong internal team that NFI have successfully placed 35+ employees
* Great company/employee culture
* Work with high profile customers and consultancies on the market
* Great chance to grow your ERP market

Candidate must have 2+ years of experience

Dynamics 365 CE/ CRM Business Systems Analyst

Job Description

I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/ CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration and roll out projects planned around their business critical Dynamics 365 CE environment - the role provides the chance to work within a multi-national team on an interesting programme, with brilliant growth prospects.

My client offers a hybrid working model, with requirement for 2 days per week working from modern North London offices.

Role & Responsibilities

* System analysis, requirement gathering, process mapping and functional system design
* Creation of functional design documentation and coordinating closely with dev teams on tech requirements
* System customisation/ configuration (utilising Power Platform/ Power Automate/ Power Apps)
* Functional system testing and key user training
* Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users

Skills & Qualifications

* Strong functional understanding of Dynamics 365 CE/ CRM - particularly the Sales module
* End to end project life cycle skills, with strengths in process/ requirement analysis, conducting workshops, documentation
* Power Platform/ low code system customisation skills (inc. skills in Power Platform, creating Power Automate flows, developing Power Apps)
* Confident communication/ stakeholder & user engagement skills

Benefits

* A competitive base salary up to £60,000
* Comprehensive employee benefits package
* Modern state of the art offices with great in office perks and brilliant transport links
* Dynamic, collaborative team environment, with excellent progression prospects

Interested? Apply today for more details!

To discuss this exciting opportunity in more detail within the Dynamics 365 CE/ CRM market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 CE/ CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 CE/ CRM team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 CE/ CRM market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 CE/ CRM market, please contact me ASAP.

0191 338 7564 or via email n.butter@nigelfrank.com

CRM/ DYNAMICS CRM/ CUSTOMER ENGAGEMENT/ DYNAMICS 365/ CONSULTANT/ IMPLEMENTATION/ POWER PLATFORM

My client, an MNC company with HQ in Europe, is now hiring an IT Project Officer to join their internal team.

Role & Responsibilities

* Own and drive project portfolio planning and prioritisation with management team
* Create visual reports (e.g. via Tableau) and presentation materials
* Coordinate development of IT strategy and roadmap, including involving in financial budgeting and resource planning
* Develop process automation (e.g. via Power Automate) with provided training resources



Skills & Qualifications

* Minimum of 2 years working experience as project officer/ business analyst in MNC in environment
* Proficient in Microsoft 365 applications (e.g. Excel, PowerPoint, SharePoint) and any BI tools (Tableau/ Power BI)
* Strong mathematical skills and a foundational understanding of finance to support budgeting and forecasting tasks
* Fluent in English, with strong interpersonal, analytical, presentation, and report writing skills
* Strong attention to detail and ability to manage complex information
* Effective communication with internal and external parties to ensure alignment and facilitate cross-team agreements



This is a fantastic opportunity and great project to work with 5 working days a week, comprehensive remuneration packages and training provided. We are hiring within the week and If you think this role is suitable for you please send your CV to s.liao@nigelfrank.com or call on +852 3018 0382.